Case Study
A Scalable BigCommerce Enterprise Platform for B2B
A robust BigCommerce Enterprise build designed for complex catalogs, B2B workflows, account hierarchies, quoting, and ERP-powered fulfillment.

Overview
Fortna required a powerful B2B commerce platform capable of handling complex product data, multi-level accounts, quoting workflows, and ERP-driven availability. Their legacy system lacked scalability and slowed down operations.
We rebuilt the entire storefront on BigCommerce Enterprise, leveraging B2B Edition features, custom quoting logic, role-based permissions, and a deep ERP integration that synchronizes inventory and fulfillment data in real time.
What we did
- BigCommerce Enterprise
- B2B Edition
- Custom Quoting
- ERP Integration
- Large Catalog Architecture
- Account-Based Pricing
We delivered a robust B2B platform with buyer-specific pricing, role-based access, quoting tools, and fast search across thousands of parts. The ERP sync ensures accurate inventory, delivery timelines, and order status—critical for B2B performance.
The new BigCommerce B2B platform dramatically improved purchasing efficiency. Our teams now move faster, and customers get a better experience across the board.

Ecommerce & Operations
Gallery
Screens from the B2B commerce platform.


Results
- Faster part discovery
- 60%
- Increase in B2B order accuracy
- 35%
- Improved operational efficiency
- 48%
- ERP sync uptime
- 99.9%