Case Study
A Scalable, High-Performance Shopify Plus Experience
A premium Shopify Plus storefront enhanced with custom extensions, Bazaarvoice-powered UGC, Attentive SMS automation, Klaviyo email flows, and Tidio live support.
Overview
HydroPeptide needed a modern, reliable Shopify Plus foundation tailored for premium skincare customers. Their previous setup lacked flexibility, performance, and marketing automation integration.
We delivered a scalable Shopify Plus architecture enhanced with custom extensions, Bazaarvoice UGC, Attentive SMS, Klaviyo email automation, and Tidio-powered live support — all designed to improve product discovery and user experience.
What we did
- Shopify Plus
- Custom Extensions
- Bazaarvoice UGC
- Attentive SMS
- Klaviyo Email
- Tidio Live Chat
From subscription optimization to PDP enhancements and automation workflows, we built a powerful ecosystem around Shopify Plus that drives retention and increases product engagement.
Our new Shopify Plus setup is faster, easier to manage, and more scalable. The integrations Blackpearl built have significantly lifted our engagement and retention.
Ecommerce & Marketing
Gallery
Screens from the Shopify Plus build.
Results
- Increase in PDP engagement
- 40%
- More UGC & review volume
- 25%
- Increase in returning customers
- 18%
- Performance grade improvement
- A